Our Network
Our Partners & Affiliations
Delivering a top-tier medical tourism experience requires a network of trusted, best-in-class partners. We have cultivated strong relationships with leading organizations across the luxury hospitality, medical, and travel sectors in Indonesia. Each partner is carefully selected to align with our high standards of quality, safety, and service.
In Short
Our network is a crucial component of the value we provide when you book through our curated platform.
Accommodation
Luxury Accommodation Partners
We partner with Bali’s most exclusive resorts and private villas to provide a serene and luxurious environment for your recovery and rejuvenation.
Our Accommodation Partners
- Four Seasons Resort Bali at Sayan
- Amandari, Ubud
- Mulia Resort & Villas, Nusa Dua
- Capella Ubud, Bali
- COMO Shambhala Estate
- The Ritz-Carlton, Mandapa
What Your Concierge Handles
- Arranging visa extensions and booking private helicopter transfers.
- Securing reservations at Bali’s most sought-after fine dining establishments.
- Specific dietary requirements catered to at your villa.
- Last-minute appointment changes at your clinic.
- Curated personalised itineraries blending medical appointments with cultural excursions or wellness activities.
Your concierge manages it all with efficiency and discretion, often with an average response time of under 15 minutes for urgent requests.
Travel & Concierge
Seamless Travel and Bespoke Concierge Services
Navigating a new destination, especially when focusing on health, should be effortless. This is why our partnerships extend to a comprehensive suite of travel and concierge services, designed to ensure your entire journey to and within Bali is as smooth and serene as your stay.
From the moment you land at Ngurah Rai International Airport (DPS), your dedicated support system springs into action. We collaborate with an exclusive fleet of luxury private transfer services, featuring premium vehicles and professional, English-speaking drivers who understand the nuances of discreet, timely service.
Our bespoke concierge service is truly the cornerstone of a worry-free experience. These highly trained professionals are fluent in multiple languages, including English, Mandarin, and Japanese, ensuring clear communication and cultural understanding.
Beyond logistics, our concierge partners are also invaluable local guides, offering insider access to Bali’s lesser-known spots and authentic experiences. This integrated approach ensures that your time in Bali is not solely focused on treatment, but also on holistic recovery and enjoyment.
Standards
How A Partner Earns Its Place
Our network extends to specialized travel agencies and luxury transport providers, guaranteeing that every aspect of your transit and exploration is handled with the same impeccable standards found within our medical and accommodation partners.
Aligned Standards
Each partner is carefully selected to align with our high standards of quality, safety, and service — the same criteria we apply to the clinics themselves.
A Single Point Of Contact
Each client is assigned a personal concierge, acting as your single point of contact throughout your stay, so nothing falls between providers.
Multilingual By Default
Highly trained professionals fluent in multiple languages, including English, Mandarin, and Japanese, ensuring clear communication and cultural understanding.
Under 15 Minutes
An average response time of under 15 minutes for urgent requests, handled with efficiency and discretion.
Partnership Enquiries
Work With Us
If your clinic, resort or service meets the standards set out in our methodology, we would like to hear from you.